Location : Hyderabad
Role : Technical Support Engineer
Qualification : BE / B.tech / BSC / B.com or any other technical degree
Skills :
- Exceptional English - verbal and written
- Sound technical knowledge of Networks and OS
- Customer orientation
- Problem solving ability
- Quick troubleshooting
- Flexible to work in 24 X 7 environment
- Prior experience is an added asset
CTC : As per company standards
To Apply : Click Here
And send your resume to careers@voxvalley.com
About Voxvalley :
And send your resume to careers@voxvalley.com
About Voxvalley :
Since 2010, Voxvalley technologies has been delivering VoIP based application and solutions for every type of business present out in the market, ranging from a small company to the biggest company. Voxvalley is well known for its reasonable and smart communication solutions to numerous - VoIP service providers, SMBs and Enterprises.
Voxvalley's stream of products and prized possessions consist of - Mobile VoIP, Switching & Billing, bandwidth optimizing solutions (which are an integration of VoIP communication), soft switches, encryption/decryption algorithms and system management. These are a few among many other achievements.
Our Uni-generated apps which includes Voice Telephony, Instant Messaging / Presence Conferencing, Bandwidth Compression, etc. All designed in such a way that it increases clients' company revenue and minimize unwanted expenditure. In short, the solutions are cost-effective and beneficial.
With the main office being headquartered in Singapore and the R&D center present in Hyderabad, India, the company is widely spread across. For the foremost data security the three managed data centers are located in USA, Germany and Hong Kong. The prestigious clients are spread across 25 countries all over the globe.
Three assets for shaping company's future:
Our Employees:Our employees are pragmatic, intelligent and career driven individuals. Each of them have a driven desire to achieve something more than the ordinary and that in itself is a boost to strive hard. For them; a challenge is like an Opportunity, where in they can learn something new and explore even more in terms of Technology and Development. With "Teamwork" being the main strength, every employee shares their knowledge and efforts towards the development and growth of the company . The company brains undergo trainings through multimedia [Knowledge material, OHP presentation, etc.] modules and even through sessions by certain heads in the industry. This is mainly done to develop the employees career and at the same time improve his/her understanding of the subject as well. Here at Voxvalley everyone is considered to be part of the Voxvalley family.
Team Expertise and Innovative Ideas:To maintain effectiveness within this rapidly changing environment our team plays an exclusive role. Their application of ideas, process knowledge, and procedures are absolutely clear when implementing any new strategy. We provide the environment of "Freeness" to express ones views and ideas, open to suggestions and feedback. Our software team, developers, testers, administrators, etc. contributes equally to deliver "High -Performance Product" with immense research and double the effort while testing products, making sure the final product is at its best. We know for a fact and out of experience that "Teams are what Build a Company" - in unity we stand at our strongest.
More innovation and greater team effectiveness leads to high rate of success.
Sales, Support and Account process:Our company's main goal is to make you happy, and for achieving that we focus on offering fast, reliable service and 99% uptime. Our sales and support teams are one of the most highly professional individuals you will ever come across. They specialize in maintaining a good rapport with the customers and simultaneously even help in giving valuable inputs and solutions to them regarding any queries, product launches etc. All of this focused mainly to keep the customer happy to the fullest and nothing else. Our Sales and Support team have just one main rule and that is to keep our customers happy, no unwanted sales or opinions or any sort of force will ever be found from our end, that is for sure.
For all the Billing related issues we have a separate Accounts team, dedicated to solve all your queries.
Our Sales and Technical support teams are available 24/7 and are even helpful in multi-languages like Malayalam, Hindi, Bangla, English, etc
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