Unisys Pooled Campus Drive at SVCE, Bangalore

Location : Bangalore

Role : IT / Infrastructure Support | Technical Support

Qualification : BE / B.tech

Skills : 

1. 2014 Batch Freshers are eligible
2. Percentage cutoff : Must have 0 % only in Engineering
3. Must have excellent communication skills

Job Details :

• Infrastructure Event Monitoring and Management using various monitoring tools and consoles.
• L1 support functions for multiple technologies like Windows, Mainframes, Networking, Storage and Database.
• Incidents remediation for multiple clients in ticketing tools like ITSM 7.6 and 7.1 , remedy 6.0 and service center.
• Update / create documentations like standard operating procedure (SOP) / Knowledge base at regular intervals.
• Functions as a members of global ISM (cRIM) command center in coordinating with the onsite team of scheduling and change activities and handle Global Turnover calls as per defined processes.
• Coordinating with vendors  as per documented process.
• Should be able to clearly understand customer situations and customer SLR and act accordingly.
• Escalations to resolve groups as per defined escalation procedures.

Selection Procedure :

Online test / GD and interview

**Students from Bangalore are only allowed to register

Walk-in Date : 24-March-2014

Reporting Time : 09 :00 AM Sharp

Walk-in Venue :

Sri Venkateshwara College of Engineering,

NH-7,Vidya Nagar,

Off International Airport road,

Bangalore

Contact Person : HR